When to Engage a Project Neutral®
While Early Neutral Evaluation can provide value for disputes at any stage of a project lifecycle, certain situations particularly benefit from this approach:
Emerging Disputes
Early intervention is most effective when issues are beginning to impact the project but before positions have hardened and significant costs have accumulated.
Warning signs include:
Multiple unanswered submittals, requests for information, or proposed change orders
Schedule slippage affecting critical path activities
Communication breakdown between key stakeholders
Increasing documentation of potential claims
Questions regarding design intent or specifications
Non-Conformance Reports (NCR) on project performance
Project Complexity Factors
Projects with these characteristics are right for retaining a Project Neutral® throughout the project duration:
Multiple prime contractors sharing site access
Complex technical systems requiring integration
Public-private partnerships with multiple stakeholders
Design-build or progressive design-build delivery
Significant public visibility or regulatory oversight
Compressed schedules with substantial liquidated damages
Major Risk Events
Certain events can fundamentally alter project dynamics, creating an urgent need for the intervention of a qualified neutral party to resolve the dispute:
Discovery of Differing Site Conditions (DSC)
Allegations of significant design errors or omissions
Extreme weather or force majeure events
Supply chain disruptions affecting critical components
Safety incidents or regulatory interventions
Payment disputes affecting project financing
In these circumstances, the Project Neutral® provides a structured framework for resolving issues systematically while maintaining everyone’s focus on project completion.